Track Parcel
Smart Deliveries

About Us

Delivering Happiness
door to door
About Us

Who we are

Smart Deliveries is a Malawian-owned delivery and courier service that leverages technology and innovation to transport packages from one location to another. We provide intercity courier services in the four major cities of Malawi – Blantyre, Lilongwe, Zomba, and Mzuzu – as well as intra-city door-to-door delivery services within these cities. Our specialization includes delivering packages and various tradable products such as fast food, groceries, fresh fruits and vegetables, E-commerce products, and running personal errands.

Our head office is located in Lilongwe, Area 4 UNICAF University Complex , Behind Shoprite.

At Smart Deliveries, we provide eco-friendly delivery solutions by utilizing motorcycles and vehicles. We prioritize motorcycles, as they emit fewer greenhouse gases, and we also have electric bikes in our fleet. In addition, we utilize non-plastic shopping bags to minimize environmental impact. Our emphasis on technology enables us to enhance delivery speed and allows customers to track their orders easily. With the use of Global Positioning System (GPS), we can identify customer physical locations accurately.

Moreover, our vibrant and innovative courier system enables customers to track and trace their parcels. We have a dedicated call center that handles customer orders and inquiries efficiently.

Mission

Our mission is to create a link between sellers and consumers by offering an affordable and innovative courier service.

Vision

Our vision is to become most technologically advanced, reliable, and efficient delivery service in Malawi and beyond.

Our History

A brief history
of Smart Deliveries

Smart Deliveries was established and registered in 2020, with our headquarters located in Lilongwe, the capital city of Malawi.

We have gained recognition for being quality-driven, customer-oriented, and innovative in the last-mile delivery industry.

Our commitment to providing high-quality service sets us apart from other players in the market. Currently, we offer delivery services within Malawi.